Conflict Resolution - Mediation and Facilitation Services

Conflict is a normal and natural part of life in a workplace.  In most cases it can be resolved amicably, and much can be learned from it.  However there are times when relationships become strained and situations can get ‘stuck’.  Where there is a breakdown in communication, relationship or service within the workplace, this can often be resolved through the professional intervention of an informal or formal dispute resolution process.  

The following services are available in areas of our professional training and expertise:  

Mediation

EAPworks is able to provide experienced professional mediators.  This service provides an informal or formal mediation process and is used by companies or individuals wishing to resolve a dispute.   

Facilitation

This service is often used where an impartial and independent  trained facilitator is needed to assist a group to discuss and /or process issue(s) affecting individuals and teams within the workplace.